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Terms and Conditions and Privacy Policy
1. Introduction Welcome to iConnectGlobal Immigration Inc. (“iConnectGlobal,” “we,” “our,” or “us”). By accessing or using our website, services, or submitting an application through us, you agree to comply with these Terms and Conditions and our Privacy Policy.
2. Scope of Services We are a private organization providing immigration consulting services. We are not affiliated with any government agency, and you may apply for immigration directly through the Canadian government without using our services.
3. Regulatory Compliance Our services comply with the standards set by the College of Immigration and Citizenship Consultants (CICC), and our RCIC is licensed under membership number R708728.
4. Non-Serviced Regions We do not provide services to individuals residing in sanctioned countries. This policy is explicitly stated and upheld in accordance with international regulations.
5. Confidentiality Your personal and application information is highly confidential. Information will only be shared with government bodies or authorized individuals named by you in writing.
6. Client Responsibilities Clients must provide accurate and complete information, meet all payment deadlines, and notify us of any changes in their personal or professional circumstances. Failure to do so may result in delays, application issues, or termination of services.
7. Refund Policy All fees paid for our services are non-refundable upon submission of your application to the Canadian immigration authorities. Refunds are not provided for government fees or other expenses incurred. If an application is refused due to an error or omission on our part, we will provide a one-time reapplication service free of charge (IRCC fees excluded).
8. Decision-Making Authority Decisions on visa applications or immigration statuses are solely at the discretion of the relevant government authorities. We do not guarantee outcomes or processing timelines.
9. Payment Terms All professional fees are considered earned upon submission of your application. Payment terms and deadlines are outlined in your signed retainer agreement. Clients are responsible for all additional expenses, including bank transfer fees and courier charges.
10. Dispute Resolution Disputes should be submitted in writing to our office for resolution. If unresolved, you may file a complaint with the College of Immigration and Citizenship Consultants (CICC).
11. Privacy Policy We are committed to safeguarding your personal data. Information collected is used solely for immigration-related purposes and will not be shared without your explicit consent. You have the right to access and correct any personal data we hold.
12. Force Majeure We are not liable for delays or failures to perform services due to events beyond our control, including governmental restrictions, natural disasters, or acts of war.
13. Contact Information For inquiries, please contact us: iConnectGlobal Immigration Inc. Address: 1085 – 10355 152 St., Surrey, BC, V3R 0C1, Canada Email: info@iconnectglobalimmigration.com Phone: +1-778-123-4567
14. Amendments These Terms and Conditions and Privacy Policy may be updated periodically. By continuing to use our services, you agree to the current version of these terms.
15. Acknowledgment By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and Privacy Policy.
